The Role of Remote Working Platforms in Business Digital Transformation

The COVID-19 crisis has disrupted businesses at a certain level, especially in an area of the global economy and other production conditions. In order to bring business resilience and continue the digital transformation journey through remote working, implementing a variety of best practices is necessary regardless of the difficulties.

According to the survey of the US Department of Commerce, around 20% of companies found their resiliency disrupted by 75% of disruption in their supply chains within the initial two months of COVID-19 lockdown.

This scenario has made enterprises adopt emerging technologies, such as the multi-cloud approach, AI-enabled systems, IoT devices, and many others, to keep pace with technological advancements.

Why Is Digital Transformation Necessary for Businesses?

There are various factors, proving the importance of digital transformation, but here in the following we have listed a few essential reasons:

To Meet Customers’ Demands:

Most customers want their applications to work smoothly and consistently from all possible devices, such as mobile phones, tablets, laptops, etc. Essentially, they want an omnichannel user experience the same as the leading tech companies deliver.

Employees Need Modern Development Platforms:

The customers’ demand for digital products has made IT employees adopt modern digital technologies & solutions to deliver their expectations on time. The growing digital technology of social isolation directives has made employees demand for more flexible work models.

Enhance Business Processes’ Effectiveness:

Digital Transformation can bring business operational efficiency up to 45% and save 80% of their expenses in business processes. Digital software can drive time flexibility and enable organizations to run their operations in real-time through process automation. It allows businesses to utilize their cost expenditure and leverage RPS & Artificial Intelligence like modern technologies to process more with minimal headcounts.

Enterprises Involvements to Drive Business Resilience:

In order to bring these benefits, businesses need to understand their CIOs and the importance of technology while thriving for digital transformation. Organizations must drive business-centric changes with the help of expert technical and business administrators.

People-Centric Digital Acceleration:

Here, we have listed three ways to achieve a customer-centric approach in the enterprises’ digital shift:

· As business drives technological shift across their landscape, they need to document and understand their customers and employees’ behaviours, their application utilization and define factors and areas where specific changes are critical.

· Transforming these data insights into the people-centric digital change requires rapid prototypic skills and an aggressive approach to embrace change in micro-communities.

Enterprises must accept the approach for continuously reshaping and redesigning their infrastructure to drive digital change and maintain it to get long-term success in this modern world.